sona105 Terms and Conditions

01 Introduction

Welcome to sona105. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and sona105 ("the Platform", "we", "us"). By accessing sona105 at sona105.org, registering an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

sona105 is an online gaming platform designed specifically for players in Bangladesh. The platform offers a range of games including Tower, Wheel, Multi Bet, 24 Hour Grand Prix, HRG Live, and Tongits Go. All games are operated under the platform's standard rules, which are published in the game lobby and form part of these Terms.

These Terms should be read alongside the sona105 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into these Terms.

02 Eligibility

To register and use sona105, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing sona105 from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a sona105 employee.
• You must not have been previously excluded or banned from sona105 under any prior account.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

03 Account Registration

Each player is permitted to hold only one active account on sona105. Creating multiple accounts — whether under the same name, phone number, payment method, or device — is strictly prohibited and will result in all associated accounts being closed and any balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, phone number, and any other details requested during the registration process. sona105 may request supporting documents to verify your identity at any time, including but not limited to a national ID card, passport, or utility bill.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify sona105 support immediately if you suspect unauthorised access to your account.
• sona105 will never ask for your password via email, chat, or phone.
• Account sharing with any third party is not permitted under any circumstances.

04 Deposits & Payments

sona105 accepts deposits through verified local payment methods available to players in Bangladesh. Supported methods include bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is ৳50 per transaction.
• Deposits are credited to your sona105 account in real time once confirmed by the payment provider.
• sona105 does not charge any fees on deposits, though your payment provider may apply their own transaction charges.
• You may only deposit funds from a payment account registered in your own name. Third-party deposits are not accepted.
• sona105 reserves the right to request proof of payment method ownership before processing withdrawals linked to a deposit.

05 Withdrawals

sona105 is committed to processing withdrawals as quickly as possible. Withdrawals to bKash and Nagad are typically completed within minutes of approval. The following conditions apply to all withdrawal requests:

• The minimum withdrawal amount is ৳100 per transaction.
• Withdrawals can only be made to a payment account registered in your own name and matching the details on your sona105 account.
• Identity verification must be completed before your first withdrawal is processed.
• Any active bonus funds must meet the applicable wagering requirements before the associated real-money balance can be withdrawn.
• sona105 reserves the right to carry out additional security checks on withdrawal requests, which may extend processing time in exceptional cases.
• Withdrawal requests submitted outside of standard processing hours may be queued and processed at the next available opportunity.

06 Bonuses & Promotions

sona105 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published on the Promotion page at the time the bonus is claimed. The following general rules apply to all sona105 bonuses:

• Bonuses must be claimed within the validity period stated in the promotion terms.
• Each bonus carries a wagering requirement that must be completed before any associated winnings can be withdrawn. The specific wagering multiplier is stated in each promotion's individual terms.
• Only one welcome bonus may be claimed per player, per household, and per payment method.
• sona105 reserves the right to cancel any bonus and associated winnings if there is evidence of bonus abuse, including but not limited to: multi-accounting, exploiting game mechanics, or coordinated play designed to circumvent wagering requirements.
• Free bets and free spins awarded as part of a promotion are subject to the same wagering requirements as cash bonuses unless explicitly stated otherwise.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.

07 Game Rules & Fairness

All games available on sona105 — including Tower, Wheel, Multi Bet, 24 Hour Grand Prix, HRG Live, and Tongits Go — operate using certified Random Number Generation (RNG) technology. This ensures that all game outcomes are genuinely random and cannot be predicted or manipulated by any party, including sona105 itself.

Each game has its own set of rules published in the game lobby. By participating in any game on sona105, you confirm that you have read and understood the applicable game rules. In the event of a discrepancy between a game result displayed on your screen and the result recorded on sona105's servers, the server record will be considered the authoritative result.

• sona105 reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a technical fault.
• Bets placed after the official close of a betting market will be voided and the stake returned.
• In the event of a game interruption or technical failure, sona105 will resolve the affected bets in accordance with the applicable game rules.
• Attempting to exploit software bugs, glitches, or errors to gain an unfair advantage is strictly prohibited.

08 Prohibited Conduct

The following activities are strictly prohibited on sona105. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

• Registering more than one account on sona105.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits.
• Attempting to launder money or use sona105 for any illegal financial activity.
• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes.
• Exploiting software bugs or technical errors for financial gain.
• Harassing, threatening, or abusing sona105 staff or other players through any communication channel.
• Attempting to access another player's account without authorisation.

09 Account Suspension & Closure

sona105 reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Receipt of a chargeback or payment dispute from a player's payment provider.
• A player's request for self-exclusion under the Responsible Gaming policy.

If your account is suspended for investigation, sona105 will notify you by email and provide a timeframe for resolution. If the investigation concludes that no breach occurred, your account will be reinstated and any withheld funds returned. If a breach is confirmed, the account will be permanently closed.

Players who wish to voluntarily close their account may do so by contacting sona105 support. Any real-money balance remaining at the time of closure (excluding bonus funds that have not met wagering requirements) will be returned to the player's verified payment method.

10 Responsible Gaming

sona105 is committed to promoting responsible gaming and takes its duty of care to players seriously. The platform provides a range of tools to help players manage their gaming activity, all of which are available through your account settings or by contacting support:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Limits: Set a maximum duration for each gaming session.
• Loss Limits: Cap the amount you can lose within a defined period.
• Reality Checks: Receive periodic reminders of how long you have been playing.
• Self-Exclusion: Temporarily or permanently exclude yourself from sona105 at any time.

If you believe your gaming is becoming a problem, we strongly encourage you to use these tools and to visit the Responsible Gaming page for further guidance and support resources.

11 Privacy & Data Protection

sona105 collects and processes personal data in accordance with its Privacy Policy. By registering on sona105, you consent to the collection and use of your personal data as described in that policy. Key points include:

• Your personal data is used to operate your account, process payments, verify your identity, and comply with legal obligations.
• sona105 uses 256-bit SSL encryption to protect all data transmitted between your device and the platform.
• sona105 does not sell your personal data to third parties for marketing purposes.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how sona105 handles your data, please read the Privacy Policy.

12 Limitation of Liability

To the fullest extent permitted by applicable law, sona105 shall not be liable for any loss or damage arising from:

• Interruptions to the platform caused by technical failures, maintenance, or circumstances beyond sona105's reasonable control.
• Losses resulting from a player's failure to secure their account credentials.
• Decisions made by players based on information displayed on the platform that was subject to a technical error, provided sona105 takes reasonable steps to correct such errors promptly.
• Any indirect, consequential, or incidental losses arising from use of the sona105 platform.

Nothing in these Terms limits sona105's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

sona105 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. For significant changes, sona105 will notify registered players by email or via an in-platform notification.

Your continued use of sona105 after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the sona105 support team through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 inside your sona105 account dashboard
• FAQ: Visit the FAQ page for answers to common questions

sona105 aims to respond to all formal complaints within 5 business days. For urgent account or payment issues, live chat is the fastest way to reach the support team.